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Mood

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Online communication is notoriously impoverished compared with face-to-face presence (at least when there’s no videocamera or smell-o-vision pheromone exchange mechanism). Just as emoticons (sideways smiley faces and other glyphs) evolved as a way of cuing emotions and breaking through some of the brittleness of text-only dialogue, mood indicators can give users a way of signalling their emotional state to each other to give more flavor to communication.

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GetSatisfaction provides a small list of moods that the user can optionally assign to their comment. While the interface isn’t designed for presence, it does attempt to capture how the user feels at the time of commenting.